An In-Depth FAQ for LG Appliance Owners in Melrose

Appliance Repair Pros is committed to being the most knowledgeable resource for LG appliance troubleshooting and service information in Melrose. We provide detailed, helpful answers to common homeowner concerns.

• Why is my LG refrigerator not cooling?

  A cooling failure is the most critical issue for your LG refrigerator, especially given the precision of the Linear Compressor. When the unit is not cooling, the problem can often be traced to three areas. First, a defrost system failure that causes ice to block the evaporator fan, preventing cold air circulation. Second, a faulty evaporator or condenser fan motor. Third, a failure of the Linear Compressor itself or the main control board that operates it. Because the Linear Compressor system is complex, it requires specialized voltage and load testing.

  Our LG refrigerator repair service includes detailed diagnostics of the defrost system components and the specialized fan motors. For compressor issues, we possess the specific expertise required to service these advanced cooling units safely and correctly, restoring the precise cooling necessary for food preservation.

• Why is my LG washing machine not spinning or agitating?

  When an LG washing machine fails to spin or agitate, the issue is highly likely related to the Inverter Direct Drive motor system or the electronic controls that govern it. Unlike belt-driven machines, the LG motor is directly attached to the drum, meaning the failure often lies within the motor’s power supply, the rotor position sensor, or the motor control board (inverter board). If the main control board cannot communicate correctly with the motor, the spin cycle will be prevented.

  Our LG washer repair service technicians are experts in testing the components of the direct drive motor system and the logic of the control board. We also check for simpler issues, such as a faulty door latch, which acts as a safety lockout. Our goal is to quickly and accurately identify the electrical or mechanical component that is preventing the rotation, restoring your washer’s primary function.

• Why is my LG dryer running but not heating?

  A frequent call for LG dryer repair is when the machine tumbles clothes but fails to generate heat. This non-heating issue indicates a fault within the heating circuit. For electric models, this is typically due to a failed heating element, a broken high-limit thermostat, or a blown thermal fuse, often tripped by restricted air flow. For gas models, the problem lies with the gas valve solenoids or the igniter assembly, which prevents the gas burner from lighting.

  Our service includes a systematic continuity test of all thermal components, including the fuse and heating element, and a check of the gas assembly. If an air flow restriction is suspected, we perform an inspection of the venting system, a critical step to ensure the long-term safety and efficiency of the dryer after the component repair is complete.

• What causes a complex LG appliance to display an error code?

  Error codes on LG appliances are triggered by the electronic control board detecting an abnormality in a component’s expected function. For instance, a refrigerator error might indicate a sensor reading outside the normal range, or a washer error might signal an improper voltage to the motor. The code itself is a pointer to a system, but not the definitive failure. For example, an IE code on a washer means “Water Inlet Error,” but the physical cause could be a failed inlet valve, a problem with the flow meter, or a pressure sensor issue.

  Our local LG appliance technicians use these codes to focus their component testing, employing specialized manufacturer documents and equipment to trace the fault through the control system. This meticulous process ensures that we replace the actual failed component rather than simply resetting the code, providing a reliable and lasting solution.

• Why is my LG dishwasher not cleaning dishes?

  Poor cleaning performance in an LG dishwasher, even with the QuadWash™ system, suggests a failure in the water delivery or circulation. The most common cause is a clogged filter or blockages in the specialized spray arm nozzles, often due to food debris or hard water deposits. Less common, but more serious, is a failure in the circulation pump or the Direct Drive motor that powers it, resulting in insufficient water pressure. If the heating element is faulty, the water may not reach the required temperature to dissolve grease and detergent effectively.

  Our service involves clearing obstructions, testing the circulation pump motor’s performance, and checking the heating element and detergent dispenser function. We restore the proper water pressure and temperature needed for the dishwasher to perform its highly efficient cleaning cycle.