An In-Depth FAQ for KitchenAid Appliance Owners in Melrose

Appliance Repair Pros is committed to being the most knowledgeable resource for KitchenAid appliance troubleshooting and service information in Melrose. We provide detailed, helpful answers to common homeowner concerns.

• Why is my KitchenAid refrigerator not cooling?

  A failure in cooling is the most critical issue for your KitchenAid refrigerator. When the unit is not cooling, the problem often stems from a failure in the air circulation or the specialized cooling system. Primary causes include a failure of the evaporator fan motor, which circulates cold air, or a problem with the main control board that regulates the cooling cycle. For high-end built-in models, temperature sensor drift can cause the compressor to cycle incorrectly.

  Our KitchenAid refrigerator repair service includes detailed diagnostics of the fan motors and a thorough check of the defrost components and electronic controls. We ensure that air flows freely and that all cooling cycles are functioning with the precision expected from a premium appliance, restoring consistent, safe temperature for food preservation.

• Why is my KitchenAid dishwasher not cleaning dishes?

  Poor cleaning performance in a KitchenAid dishwasher is frustrating but typically repairable. The primary causes involve obstructions or component failures in the water delivery system. The filter at the bottom of the tub may be clogged, or the powerful ProWash™ spray arms may be blocked. More seriously, the wash pump motor may be failing, resulting in insufficient water pressure to properly clean the dishes, despite the machine’s robust features. Additionally, a failed heating element can prevent the water from reaching the optimal temperature needed to dissolve grease.

  We perform a detailed inspection of the filtration system, clear spray arm nozzles, and test the water pressure generated by the wash motor. We ensure that the pump is delivering adequate power and that all water paths are clear for optimal cleaning performance.

• My KitchenAid oven is not heating to the correct temperature.

  Inaccurate heating in a KitchenAid oven, especially those with convection systems, suggests a failure in the temperature control system. The most common cause is a faulty temperature sensor (thermistor), which provides inconsistent temperature readings to the main control board. Other causes include a failing bake or broil element (electric) or a problem with the gas safety valve or igniter (gas). For convection models, a failing fan motor can also lead to uneven heating.

  Our KitchenAid oven repair service uses calibrated equipment to measure the actual temperature inside the oven and test the electronic resistance of the temperature sensor. We confirm the full operational integrity of the heating elements and igniters to restore the precise, professional-grade heat necessary for consistent cooking and baking.

• Why is my KitchenAid cooktop burner not lighting?

  If your KitchenAid gas cooktop burner is clicking but not igniting, the problem is usually a dirty or damaged igniter assembly. Food debris, grease, or cleaning fluid residue can clog the ports on the burner or coat the igniter tip, preventing a strong spark or inhibiting gas flow. If the burner is clean, the issue may be a fault in the ignition switch or the spark module that controls the sparking sequence.

  Our KitchenAid appliance service includes meticulously cleaning the igniter and burner ports. If cleaning does not resolve the issue, we test the continuity of the ignition switch and the voltage to the spark module, replacing the faulty component to restore quick and reliable ignition.

• Why is my KitchenAid ice maker not making ice?

  A non-functioning ice maker is a common issue, even in high-end KitchenAid models. The problem often lies with the water supply or the ice mold itself. The water inlet valve, which controls the water supply, may be defective or clogged with sediment. Alternatively, the ice maker’s shut-off arm or sensor may be broken, preventing a new cycle from starting. Our service includes detailed diagnostics of the entire water supply and ice production assembly, from the inlet valve to the final mold, to accurately pinpoint the failure and restore ice production.